Majority of HP, Dell, And Lenovo Computer users contacting us complaining CD/DVD Drive Not Detected After Upgrading To Windows 10. Upon upgrading to Windows 10 from Windows 7 or 8, they found that either the DVD Driver is not detected at all by Windows 10 or if it’s visible in device manager, then it’s not working.

 

 

You might find an exclamation mark too in device manager for your DVD Drive in device manager. Also, if you insert in a disk in DVD-ROM, it’ll flash the LED lights on it for a while, but nothing would happen. Also, if by any chance, you have the DVD-ROM listed inside My Computer icons, and even Windows is able to send the Eject command to DVD-ROM, but not able to read any inserted DVD.

 

Error Messages you may find for DVD Drive in Device Status area:

 

The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)

Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

A driver (service) for this device has been disabled. An alternate driver may be providing this functionality. (Code 32)

Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

 

CD/DVD Drive Not Detected After Upgrading To Windows 10:

 

Solution 1:

Note: This solution is for those users who don’t see DVD Drive icon in Computer or even in Device Manager.

 

Search CMD from the search panel. Right click on it and Run as administrator.

 

open cmd in windows 10

 

Type in following command in Command Prompt:

 

reg.exe add "HKLM\System\CurrentControlSet\Services\atapi\Controller0" /f /v EnumDevice1 /t REG_DWORD /d 0x00000001

 

CD/DVD Drive Not Detected After Upgrading To Windows 10

 

You can copy paste the command from above.

Reboot your computer.

If it didn’t worked, reboot and do it again. If it still doesn’t work, Go to solution 2.

 

CD/DVD Drive Not Detected After Upgrading To Windows 10: Solution 2:

 

If above Solution 1 didn’t worked for you, probably you need to create a registry key for DVD drive. Follow the steps below:

1. First you need to ensure that the account you’re logged in with is a administrator account or has administrator privileges.

2. Press Windows key + R.

3. When Run command box opens, type in regedit and enter.

4.This shall open “Registry Editor” for you. Navigate to following path in it:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\atapi

5. Right click on atapi, select New and then click Key.

 

create api key in windows 10

 

6. Type Controller0 and press Enter.

7. Now, right click on Controller0 key and select New > DWORD(32-bit) Value.

8. Type EnumDevice1 and press Enter.

9. Then Right click on EnumDevice1 and select Modify.

10. Update the value to “1” in Value Data box and click OK.

11. Close Registry Editor.

12. Reboot Your Computer.

 

 

CD/DVD Drive Not Detected After Upgrading To Windows 10: Solution 3:

 

1. First you need to ensure that the account you’re logged in with is a administrator account or has administrator privileges.

2. Press Windows key + R.

3. When Run command box opens, type in regedit and enter.

4. This shall open “Registry Editor” for you. Navigate to following path in it:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

5. Right click on UpperFilters and select Delete, confirm the deletion by clicking Yes.

Note: Do Not Delete UpperFilters.bak

6. Right click on LowerFilters and select Delete and confirm the deletion by clicking Yes.

7. Close Registry Editor.

8. Reboot your Computer.

 

 

Any of these above solution should work for you. If it still doesn’t work, or you are unable to follow these instructions properly, you can contact our technical experts by creating a support ticket for FREE and we will help you to resolve the issue or avail free Live Chat, Click HERE.