If you are seeing strange tech support popups and asking you to call a phone number to fix your computer. Beware, it means your computer is infected by some potentially unwanted program. Today we will tell you about tech support popup scam and how it works.

Tech Support popups are caused by an ad-supported extension for Internet Explorer, Firefox, and Chrome, which is distributed through various monetization platforms during installation. The malicious browser extensions are typically added when you install another free software (video recording/streaming, download-managers or PDF creators) that had bundled into their installation this adware program.

When an adware extension is installed on your computer, whenever you will open a new tab within Internet Explorer, Firefox and Google Chrome, an ad from Tech Support Scam will pop-up.

The Tech Support pages are usually malicious websites which is used by cyber criminals to promote their remote support services. The Tech Support Scam bogus pop-up ad will state that you computer is infected and that you need to call their paid support service to remove the infection. This is a bogus claim, and an attempt to make you pay for their malware removal “services”. The pop-up will have the following alert:

 

 

Common symptoms include:

→ Advertising banners are injected with the web pages that you are visiting.

→ Random web page text is turned into hyperlinks.

→ Browser popups appear which recommend fake updates or other software.

→ Other unwanted adware programs might get installed without the user’s knowledge.

 

Warning signs and Odd behaviors:

→ Fake anti­virus spyware programs often generate more “alerts” than the software made by reputable companies.

→ You may be bombarded with pop­up alerts, even when you’re not online.

→ Scammers commonly use high pressure sales tactics to convince you to buy NOW!

→ The alert may request you to pass on the “warning” to “others in your address book” or “everyone you know”.

→ Broken or oddly phrased English.

→ The message is not addressed to a specified recipient, instead it is addressed to the ‘account holder’ or uses another generic title.

→ If your computer has been infected, it may dramatically slow down.

→ Other signs that your computer has been infected include new desktop icons, new wallpaper or your default homepage is redirected to another site.

PEOPLE ARE READING NOW:

You should always pay attention when installing software because often, a software installer includes optional installs, such as this program that is causing the Tech Support Scam pop-ups. Be very careful what you agree to install.

Always opt for the custom installation and deselect anything that is not familiar, especially optional software that you never wanted to download and install in the first place. It goes without saying that you should not install software that you don’t trust.

Here are lists of tech support popup scam sites, listed by Malwarebytes:

hxxp://support.windows.com-en-us.website/warning/pcwarning/
hxxp://system-connect.com/popup.php
hxxp://maturegame.net/alert.php
hxxp://ms-malware-support.com/
hxxp://certified-pc-help.com/1/
hxxp://pcsupportwindows.com/zp/al-zp-ca.html
hxxp://www.virusaid.info/norton.html
hxxp://ivuroinfotech.com/
hxxp://alert.browsersecuritynotice.com/a8-500c4-absn1113-222533-index-1m1.html
hxxp://192.3.54.103/f5u3.php
hxxp://www.uscomphelp.com/zeus/
hxxp://customerservice-247.net/index.html
hxxp://systemscheckusa.com/
hxxp://www.email-login-support.com/index-10.html
hxxp://instantsupport.hol.es/viruswarning.html
hxxp://mobile-notification.com/system-alert/
hxxp://www.dream-squad.com/9/campaign1421?s1=09_rr_ppc_skm&s2=us_skm&s3={removed}
hxxp://immediate-responseforcomputer.com/index-10.html
hxxp://www.hostingprivilege.com/virus-found.html
hxxp://bihartechsupport.com
hxxp://tech01geek.com/ms/
hxxp://ibruder.com/services.html#
hxxp://notificationsmanager.com
hxxp://treeforyou.com
hxxp://www.xxxdovideos.com/WARNING%20%20VIRUS%20CHECK.htm
hxxp://fixcomputerissues.com/detect.html
hxxp://www.enortonsupport.com
hxxp://simunexservices.com
hxxp://browseranalystic.info/index.html
hxxp://www.usonlinehelp247.com
hxxp://customer-cares.com
hxxp://tech-suport.com
hxxp://securesystemresource.net/netgear.php
hxxp://systemerror.us
hxxp://v4utechsupport.com/detect.htm
hxxp://shopforless.us
hxxp://www.getlms-online.info/virus-found.html
hxxp://thehelpcomputer.com/pop.htm
hxxp://spitzi.co.uk/support_for_pc_laptop.html
hxxp://fixpc365.com/test.html
hxxp://softhelp-support.com
hxxp://www.pcteckers.com/media.html
hxxps://www.techworldwide.org/
hxxp://fix-max.com/
hxxp://thanksfordownloading.com/site/ad/tryagain2c/
hxxp://publicsafetycheck.com/
hxxp://pcsecurity360.jimdo.com/
hxxp://www.pctools247-support.com/index.html
hxxp://immediateresponseforcomputer.com/index112.htm
hxxp://techsupport113.com/
hxxp://www.driverupdatesupport.com/support/eng/lp1/index_av.php
hxxp://mac.printerhelpandsupport.com/alert/mac-alert.php
hxxp://tradeandme.com/treda&channelfflb&gferdcr&eiGZtrVMrBG9iHvASF-earchqavascriptpopup&ieutf-8&oeutf8&aqt&rlsorg.YCwAwrlsorgmozillaen&channelfflb&qjavascrmozillaen-USofficial&clientfirefox.htm
hxxp://allsolutionshop.com/
hxxp://security-warning.net/warning.html
hxxp://computer-experts.co/D202122014/support-for-malwarebytes.php
hxxp://emailhelp.biz/
hxxp://pchelpdesk.co/cp/support-for-malwarebytes.php?affiliate=46355-7881_74
hxxp://www.publicsafetycheck.com/
hxxp://virus.geeksupport.us/
hxxp://pc-warning.ga/
hxxp://windows-alert.ga/

Most of these domains are set up through some sort of proxy or anonymous registration. They also steal content from each others using web crawlers.

The general piece of advice when seeing fake alerts and warnings is to remain calm and try to close them. Despite the urgency of the messages, you should never call the toll free number, let alone give a ‘tech support agent’ remote access to your computer.

To get rid of these tech support popup scam, closing the browser might not be enough since the crooks have put extremely annoying scripts to prevent you from doing that.

Please follow this step by step guide to get rid of Tech Support Popup Scam from your computer.

 

How to Remove tech support popup from your computer

 

If you are not that tech savvy and do not want to do it yourself. You may get help by our technical experts by creating a support ticket for FREE.

 

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